Country for PR: United Kingdom
Contributor: PR Newswire Europe
Tuesday, June 01 2021 - 10:00
PureSoftware and NICE Systems Join Hands to Empower Enterprises to be Future-Ready with its Next-Gen Automation and Customer Experience Solutions
SINGAPORE, June 01, 2021/PRNewswire-AsiaNet/--

    PureSoftware [], a next-gen software product, and 
services company, has partnered with NICE Systems, a worldwide leading provider 
of cloud and on-premises enterprise software solutions. The partnership aims at 
using PureSoftware's end-to-end implementation services to enhance the user 
experience for enterprises across the globe with NICE's world-class platforms 
–InContact CXone and Actimize. 

   PureSoftware aims to strengthen its Unified Communications CoE by building a 
dedicated team with capabilities on the NICE platform. With PureSoftware's 
focused presence in Asia; this partnership will enable PureSoftware's customers 
in the region to get more support as they transform their contact centres and 
communication processes to meet the needs of the emerging remote working 

    "We are delighted with our new partnership with PureSoftware and are 
excited to be delivering a joint go to market in ASEAN to bring new levels of 
experience to our customers," said Andrew Hindmarch, VP of Channel & Alliances 
for APAC at NICE Systems. 

   The RPA Center of Excellence 
[] at PureSoftware that 
has been delivering process automation solutions for customers will also now 
include NICE Advanced Process Automation (APA), with expertise in implementing 
the employee virtual assistant, NEVA. 

   "We're excited to partner with NICE to expand our presence in the unified 
communications. This powerful association as an implementation partner will 
expand our capabilities in helping organizations drive a more flexible and 
streamlined contact center experience for the modern global enterprise," said 
Manish Sharma [], Chief Executive 
Officer, PureSoftware.

   Together, PureSoftware's implementation capabilities and NICE solutions will 
power enterprises to know their customers better, act in real-time, and ensure 
that every employee is engaged. 

   About PureSoftware:

   PureSoftware is a software product and services company that focuses on 
driving a differentiated customer experience, accelerating cycle time, and 
improving business outcomes through the integration of digital solutions, 
robotic automation, and non-linear commercial models. It's global delivery 
organization offers reliable technology led solutions that meet performance, 
quality, time to market, rapid customization, and support.

   About NICE

   NICE Systems is the worldwide leader of intent-based solutions that capture 
and analyze interactions and transactions, realize intent, and extract and 
leverage insights to deliver impact in real-time. Driven by cross-channel and 
multi-sensor analytics, NICE solutions enable organizations to improve business 
performance, increase operational efficiency, prevent financial crime, ensure 
compliance, and enhance safety and security. 

   Media Contact: 
   Gyaneshwari Tiwari  


   Source: PureSoftware