Country for PR: United Kingdom
Contributor: PR Newswire Europe
Tuesday, March 31 2020 - 10:30
Vymo Launches 'Work From Home' Solution to Ensure Business Continuity for Leading Banks and Insurers
SINGAPORE and BANGALORE, India/PRNewswire-AsiaNet/ --

- Vymo's 'Work From Home' solution is being deployed to empower Agents, 
Relationship Managers and other Frontline employees engage customers while 
working remotely

Today, Vymo, the world's leading provider of solutions for on-the-go sales 
teams announced a Work From Home version of its Personal Sales Assistant 
product for Agents, Relationship Managers and other frontline personnel. It is 
designed to provide 24/7 secure access to necessary data through a simple app 
for mission-critical customer engagement without desktop/on-prem dependencies.

With the world experiencing an unprecedented crisis in the wake of the Covid-19 
pandemic, banks and insurers are struggling to support their employees to 
ensure business continuity. But their customers want to be reassured of 
uninterrupted service during these challenging times, hence it is now a 
leadership imperative to enable their teams follow through on needs 
assessments, claims, collections or renewal processes.

With Vymo's 'Work From Home' solution: 

- Continue customer engagement while ensuring safety and compliance though 
secure calling and video conferencing

- Distribute and coordinate tasks centrally and communicate effectively through 
broadcasts and targeted notifications

- Broadcast company updates, lock down news, team safety guidance and drive 
employee engagement through notifications

- Gain visibility through a command center with unified view of key metrics 
like agent adoption and customer coverage, and

Collect bottom-up feedback from customers and teams via surveys
Says Ms. Yamini Bhat, CEO of Vymo, "Considering Vymo supports over 100K remote 
users already, this is a logical extension. We are seeing very encouraging 
signs in several of the deployments that have gone live over the past week. 
This social and economic situation is unlike anything we have seen before, and 
so our team at Vymo is committed to help organizations adapt to this new 

Mr. Sandeep Kumar Mishra, SVP & Head – HDFC Bank Relationship, ABSLI, who led 
the deployment of Vymo for Aditya Birla Sun Life Insurance, said: "The team is 
solution-focused and has invested time in helping us with adoption. Vymo's 
features are great but the ownership, flexibility, and agility of the customer 
teams is even better. Also, we really liked the emphasis on Performance and KPI 
management. Vymo is enabling me to manage my team's productivity better and 
turnaround the WFH challenges positively. Through its features that help in 
managing their daily routines well, the team has become more disciplined and 
able to focus on their most important customer/sales priorities."

Vymo's 'Work From Home' solution is being offered as an upgrade on existing 
versions of the application and is designed to help clients go-live in less 
than 72 hours. 

About Vymo

Vymo ( 
me-launch] is an intelligent Personal Sales Assistant. Vymo has over 100,000 
users in 60+ large enterprises such as AXA, Allianz, HDFC Bank, VPBank, 
Sumitomo Life, DuPont, and Generali . Vymo is recognized by Gartner as a Cool 
Vendor and funded by Emergence Capital and Sequoia Capital.

Related Links

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Media Contact
Gunjan Saha


Source: Vymo