Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, July 08 2020 - 01:22
Anywhere365 Acquires PeterConnects to Further Expand Its Cloud Contact Center and Enterprise Dialogue Management Solutions Offering
ATLANTA, LONDON, BRUSSELS, and ROTTERDAM, Netherland, July 8, 2020, /PRNewswire-AsiaNet/--

Anywhere365, the leading provider for Enterprise Dialogue Management and a 
pioneer in customer service technology for Microsoft Teams, acquires 
PeterConnects, a provider of advanced communications software solutions for the 
unified collaboration platforms of Microsoft and Cisco, including the cloud 
offerings of Microsoft Teams, Cisco Webex Calling and Broadworks. PeterConnects 
is Anywhere365's third acquisition in the last year and leverages the Euros 60 
million minority investment received from growth capital firm Bregal Milestone.

The acquisition accelerates the growth of the leading global omnichannel 
communications software provider, allowing Anywhere365 to further expand its 
Microsoft-centric Contact Center and Enterprise Dialogue Management offering. 
PeterConnects' rich product portfolio delivers market leading Receptionist and 
Attendant Console functionalities to Microsoft Teams, Cisco Webex Teams and 

Lucas de Clercq, the current CEO of PeterConnects, will join Anywhere365 as a 
Product Director of the newly established Reception and Attendant Productivity 
division, directly reporting to Gijs Geurts, Founder and CEO of Anywhere365.
"This combination will strengthen our position in the global market for 
omnichannel communications software and will allow us to better serve our joint 
customer base of over 2500 enterprise clients, in 60+ countries, including 
dozens of Fortune Global 500 corporations. Being part of the Anywhere365 
platform will also create significant opportunities for our partner ecosystem 
and all of our employees, and we look forward to working with the Anywhere365 
team," says Lucas de Clercq.

PeterConnects' international team will immediately join the Anywhere365 Group 
and strengthen its existing sales, product development and support coverage. 
Anywhere365 will expand its country specific business units, with local 
presence in the USA, Canada, United Kingdom, the Netherlands, Belgium, Germany, 
France and Singapore.

"We have been impressed by PeterConnects' growth trajectory, the quality of its 
product suite and their focus on customer service, which we feel are unique and 
highly complementary to our own. With a combined offering spanning a complete 
suite of cloud contact center solutions, backoffice integrations and add-ons 
for the leading unified communications environments, we are working towards our 
ambition of transitioning the world away from legacy on-premises systems to 
achieve significant efficiencies in cloud contact center and reception 
attendant operations. Digital transformation is accelerating at a record pace 
and our success proves that customers value the reduction of unnecessary 
dialogues that Anywhere365 brings. We look forward to welcoming the 
PeterConnects team and further strengthening our global footprint," says Gijs 
Geurts, Founder and CEO of Anywhere365.

Anywhere365's acquisition of PeterConnects will give enterprise businesses 
across the world the opportunity to gain a strong competitive advantage with 
Anywhere365's Cloud Contact Center and Dialogue Management solutions. It will 
allow them to streamline their communications by taking advantage not only of 
their current channels, but of everything the cloud has to offer. 

SOURCE: Anywhere365